Coronavirus & Your Health Care

  • Vaccine for COVID-19

    Who can get the vaccine?

    Check your state's vaccine plan. Further testing is necessary before children can get the vaccine.

    Phase Finder: Check your vaccine eligibility

    NEW: All Washington residents age 16 and older will be vaccine eligible beginning April 15, 2021.  Washington state is currently in Tier 1, 2, 3, and 4.

    Tier 1

    • Teachers, school workers, and licensed childcare employees 
    • All people 65 years and older
    • People 50 years and older in multigenerational households.

    Tier 2

    • All critical workers in expanded list of congregate settings (no longer limited by age)
    • Workers in restaurants, manufacturing, or construction congregate settings
    • People age 16 or older who have a disability that puts them at higher risk and pregnant women

    Tier 3

    • People 16 years and older with 2 or more co-morbidities or underlying conditions
    • People with HIV and HCV who have at least 1 other illness or disease

    Tier 4

    • People (residents, staff, volunteers) in congregate living settings

    How much will it cost?

    No cost to you. The government has mandated that everyone in the United States will get the vaccine without out-of-pocket cost. Either your health insurance will cover it or the cost will be waived.

    Do I need documentation to get the vaccine?

    Most states now require proof of residency for any COVID-19 vaccination. That may include a driver's license or utility bill showing your current address.

    Watch vaccine videos from CDC and WA Department of Health:

    COVID-19 fact vs. fiction
    What to expect after getting the COVID vaccine

    How COVID-19 tests and treatment are covered

    • LifeWise will waive all costs (copays, deductibles, and coinsurance) for all COVID-19 related treatment. Applies to in-network and out-of-network providers, inpatient and outpatient services, and medical transportation when necessary. Available to all participating groups.
    • LifeWise will waive all costs (copays, deductibles, and coinsurance) for any member requiring FDA-approved or state-approved COVID-19 tests for diagnostic purposes. Cost waived for the related office visit (for in or out-of-network providers) as well as other respiratory, viral tests, and other blood work to determine the need for COVID-19 diagnostic testing. Premera also covers and waives costs for antibody tests that support diagnosis or that support people with COVID-related complications.

    Virtual care options

    Get care when and where you need it--and right now that's at home.

    If you have COVID-19 symptoms or need care for mental health, a cold, allergies, a rash or anything for which you'd usually go to urgent care, please use your virtual care options first to avoid possible exposure.

    • Call your in-network primary care doctor's office.
    • Call the 24-Hour NurseLine at no charge. Just call the number on the back of your member ID card to reach medical professionals.
    • Use Doctor On Demand for a video chat with a doctor for medical care and mental health therapy.
    • Talkspace offers virtual access to licensed therapists.
    • Teladoc Health provides high-quality healthcare by phone, or mobile app.
    • Boulder Care is video-based treatment for opioid use disorder
    • Workit Health is video-based treatment for alcohol use disorder
    • Many in-network providers, including local counselors, therapists, psychologists, psychiatrists, and facilities, are offering care virtually during this time.

    Only in-person clinics or provider visits can diagnose and test for the COVID-19 virus.

    Virtual care services may be able to assist with a review of symptoms and recommendations on next steps.

    Doctor on Demand, Teladoc, Talkspace, Boulder Care, and WorkIt Health are independent companies that provide virtual medical care services on behalf of Premera Blue Cross.


    We understand the need to fill your prescriptions without going out. You have options.

    We've lifted our refill-too-soon policy to make sure you have necessary medications on hand. Just tell your pharmacist you need more. There are some exceptions to this, so ask your pharmacist.

    Important dates

    We follow state and federal law. As such, our coverage policies will change on these dates.

    Effective July 1, 2020

    • Antibody tests are covered only when they are for the purpose of diagnosing a COVID-19 related condition. 

    Becomes policy April 1, 2021

    • Certain dental procedures can be handled through teledentistry.

    Ends April 21, 2021

    • Cost share waivers for FDA-approved COVID-19 diagnostic testing and other virus/respiratory testing tied to a COVID-19 diagnosis.

    Ends June 30, 2021

    • Prescription "refill too soon" override ends.
    • Cost share waivers for treatment related to COVID-19 diagnosis end.

    Additional resources

    How to stay safe at the workplace, schools, and home.
    How to know if you're high-risk and what to do.

    Frequently asked questions

    Vaccine: Where can I get one?
    Use the Washington state's online tool called Phase Finder at Be patient as the site sometimes gets overwhelmed.

    • The Department of Health (DOH) has a map and list of where you can get vaccinated across state. Call the location to verify that they have vaccines available, as it changes daily.
    • People without internet access can call DOH at 800-525-0127, press #, or 888-856-5816. Again, be patient, because at times the phone lines have been flooded with calls.
    • To get on a wait list at MultiCare, call its automated line at 833-770-0530.
    • You can also get on Virginia Mason's wait list and fill out the form.
    • King County: Two new mass vaccination sites opened on February 1. You must be 75 or older or 50 and over and unable to live independently. King County residents can register for an appointment at Getting Vaccinated in King County.
    • Spokane: Residents can go to the Spokane Arena. Appointments are required. Register at CHAS Health.

    Pharmacies are now beginning to get vaccines as well. Make an appointment here:

    Can I go to a lab to get tested?

    To avoid possible spread, you should not go to a lab for testing without an order from your doctor.

    Is personal protective equipment covered as a deductible medical expense?

    Yes. The IRS just issued guidance that personal protective equipment to prevent the spread of COVID-19 (such as face masks, hand sanitizer and sanitizing wipes) are deductible medical expenses. You can now get reimbursed for these items under any of these personal funding accounts:

    • Health flexible spending accounts (health FSAs)
    • Archer medical savings accounts (Archer MSAs)
    • Health reimbursement arrangements (HRAs)
    • Health savings accounts (HSAs)

    Is drive-through or home testing covered?

    Yes, your test is covered the same whether you're in the car, at home, or in a lab.

    Are masks and supplies covered?

    Masks are typically not covered by your health plan nor an eligible expense for your health savings account. They may be flexible spending account or health saving account eligible if you have a letter of medical necessity from your healthcare provider.

    Is other help available?

    The Washington State Coronavirus Response website includes a list of programs and services for Washingtonians impacted by COVID-19. The site includes information on financial, food, housing, and wellbeing services, among others.

    Your county may offer additional support in your community. Check your county's website for resources.