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To help you manage the cost of healthcare, we have contracted with local and national providers to offer covered services to you. These networks consist of hospitals and other healthcare facilities; physicians; and professionals.

  • When you receive services from a provider that has a contract with LifeWise Assurance Company, you will pay a lower out-of-pocket expense.
  • When you receive services from a provider that DOES NOT have a contract with LifeWise Assurance Company, you will pay a higher out-of-pocket expense and may be balance billed for the charges in excess of our allowed amount.

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Preventive care

LifeWise Assurance Company offers preventive care benefits to cover services that promote a healthy life. In-network preventive care (wellness exams, depression screening, some medication, etc.) is covered in full. Go to all preventive benefits.

Virtual care options—all in network

  • Call your in-network primary care doctor's office. Many in-network providers, including local counselors, therapists, psychologists, psychiatrists, and facilities, are offering care virtually during this time.
  • Call the 24-Hour NurseLine at no charge. Just call the number on the back of your member ID card to reach medical professionals.
  • Use 98point6 for text-based primary care via mobile app.
  • Use Doctor On Demand for a video chat with a doctor for medical care and mental health therapy.
  • Talkspace offers virtual access to licensed therapists.
  • Boulder Care is video-based treatment for opioid use disorder and other addiction care.

98point6, Doctor on Demand, Talkspace, and Boulder Care are independent companies that provide virtual medical care services on behalf of LifeWise Assurance Company.

Mental health & substance use care

Therapy, treatment, and guidance is available for any mental health, eating disorder, and addiction issue.

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