To help you manage the cost of healthcare, we have contracted with local and national providers to offer covered services to you. These networks consist of hospitals and other healthcare facilities; physicians; and professionals.
- When you receive services from a provider that has a contract with LifeWise Assurance Company, you will pay a lower out-of-pocket expense.
- When you receive services from a provider that DOES NOT have a contract with LifeWise Assurance Company, you will pay a higher out-of-pocket expense and may be balance billed for the charges in excess of our allowed amount.
Looking for a doctor, hospital or clinic?
Preventive care
LifeWise Assurance Company offers preventive care benefits to cover services that promote a healthy life. In-network preventive care (wellness exams, depression screening, some medication, etc.) is covered in full. Go to all preventive benefits.
Virtual care options
- Call the 24-Hour NurseLine at no charge. Just call the number on the back of your member ID card to reach medical professionals.
- Use the Doctor On Demand app for a video chat with a doctor.
- Teladoc Health is also prepared to provide high-quality healthcare by phone, or mobile app. Visit teladoc.com/lifewise.
Get virtual care for your mental health needs
Register with Talkspace, select a therapist, and text to set up your first video session. Start now!
LifeWise Assurance Company considers behavioral health treatment as specialty care. You can use Find a Doctor to find a provider or make a request using
Talkspace.
Contact us, using the number on the back of your member ID card, if you can't get an appointment with a behavioral health provider within 15 business days.
Crisis resources
National Suicide Prevention Lifeline
800-273-TALK (8255) - TTY:
800-799-4889
SAMHSA National Helpline
Substance Abuse and Mental Health Services Administration
Call for information and referrals
800-662-HELP (4357) - TTY: 800-487-4889
English / Spanish
Mental health resources