Electronic Funds Transfer Overview

 Sign up for Electronic Funds Transfer (EFT) for the security and convenience of direct deposit payments. EFT payments lessen paper check risks like mailing delays, loss prevention, and lack of security.

Things to know before you enroll

  • Enrollment is through the Availity secure Transaction Enrollment tool
  • Enroll only once per taxpayer identification number (TIN)
  • Access to your explanation of payments (EOPs) is through the Availity Remittance Viewer tool
  • EFT automatically enrolls you in paperless EOPs, which reduces paper waste and helps your office go digital.

How to sign up through Availity and check status

New EFT account enrollment or change requests are handled through Availity's Transaction Enrollment Tool and then submitted to LifeWise for processing. To access the tool, sign in to Availity and select My Providers > Enrollments Center > Transaction Enrollment. To change or cancel EFT, select the Premera and Affiliates as the payer. Any new bank account number change requires EFT cancellation and then re-enrollment. Need help? Sign in to Availity and watch the Availity Transaction (EFT) Enrollment Video.

Sign in to Availity's Transaction Enrollment Tool to check your enrollment status. 

If your bank account number changes, you need to submit a request to cancel your enrollment and re-enroll using Availity's Transaction Enrollment Tool. New EFT account enrollment or change requests (i.e., new enrollment, bank account changes, cancellation), are handled through Availity's Transaction Enrollment Tool and then submitted to us for processing. Any bank account number changes require EFT cancellation and re-enrollment requests.

How to find your online EOPs

Reconcile your accounts: To find your explanation of payment (EOP), use Availity’s Remittance Reviewer tool. To access the tool, sign in to Availity  and select Claims & Payment from the top menu, then select Remittance Viewer. Search for your EOP by check/EFT number, tax ID, NPI number, payer name, or check/EFT amount. The electronic EOP includes the same information as a paper version, including the payee information and the NPI number.

Search by check/EFT paid date: Use the claims payment date to search for your EOP before we deposit funds in your account.

Payment dates: Claims payments are issued every Saturday and the last day of the month. Payments are deposited into your account on the following Thursday (deposit date may vary if on or near a holiday).

Search by payment reference ID: We send the payment reference ID number to your bank so you can find it on your statement. The payment reference ID number is 16 digits long, typically followed by additional numbers.

Example: TRN*1*20150328123456781111111111
(Use the bold numbers as your payment reference ID when searching on the tool.)

2015 04 30 12345678 1111111111
YYYY MM DD Distinct # Additional numbers (not part of payment reference ID #)

More resources

For payment questions, call Customer Service at 877-342-5258, option 2.

For Availity technical support or help with registration, call 800-282-4548, 8 a.m. to 5 p.m., Eastern Time, Monday through Friday.